The bottleneck in product work used to be building. It isn't anymore. AI agents made building cheap, but our processes and organizations are still built around the old constraint, so the bottleneck just moves somewhere new.

I'll show you the system I run that gathers our customer feedback on its own and distills thousands of scattered signals across calls, Slack, CRM and more into knowledge that both people and agents can act on, right where the work happens. It runs mostly autonomously, on real data, inside our company, and supports our team at every step to make well-grounded decisions.

The point isn't more data and dashboards; it's that every decision can rest on our customers' voice.

But the tool is only half the story. The bigger question is what product work becomes once building is cheap and you design the system around AI: from insight to development to launch. It's show, don't tell, plus a discussion of what this does to our roles and the organizations around us.